Oregon unemployment claims system suffers another breakdown, tells laid-off workers to start over. The state owes hundreds of millions of dollars to laid-off Oregonians and has given no timeline on when it will clear its backlog. Oregon is beginning to reopen. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. They are unable to reach a representative over the phone due to high … To claim each week: Use our Online Claims System and select the option “Claim a week of benefits. You have not worked in Oregon in the past 18 months. Most of that is federal money, the $600 weekly bonus payments Congress funded in March. I have called many times a day, to never get an answer. The employment department set up an email system early in the crisis but that quickly became overwhelmed, too. Bend, Madras, Prineville, Redmond – 541-388-4066. You worked as a merchant seaman in the last 18 months. However, these requirements have been waived in some states due to COVID-19. The computers weren’t able to handle the complexity of claims and routinely produced errors. October 15, 2020 Following the historically terrible fires during the season that has yet to … Laney Fleming, says “We call multiple times a day, and when we have not gotten any response or help.”, Kathleen McLaughlin, a registered nurse in the state of Oregon, was laid off temporarily due to COVID. Kate Brown reversed course in April under pressure from the state’s congressional delegation and said the state will eventually end its waiting week – but didn’t say when. The vast majority of calls only get a busy signal. - Answered by a verified Employment Lawyer . “I first applied for partial unemployment March 18,” Jazmine told us. How do I file for weekly benefits? Email. “I sent in the application approximately three or four times in the first half of that week. Implementing those changes took many weeks in Oregon – and some changes have yet to be made. The department has more than 250 claims agents answering between 3,500 and 4,000 calls a day, she said, as well as callbacks to up to 2,500 people a day. The employment department has given no advice for such workers. I've been trying to call someone to figure out why I got denied unemployment despite being laid off. Here’s the employment’s internal guidance on what those workers should do: “Currently the PUA program does not have phones. A Rapid Response Coordinator After no response from the many calls to the unemployment office for Oregon, McLaughlin reached out to her former employer for help. Jazmine says she is getting by with “A combination of emergency savings, a partner that is still receiving a salary, and the grace of my community. But there are exceptions. Why have there been so many unemployment claims? This same day I got a letter that no payment was being made because of a pending decision regarding my pension pay.”. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. If you can't get the answer you want, Shahrzad Arasteh, the founder of Career Consulting Services, recommends asking to speak with a supervisor or someone who reviews cases. He applied for unemployment on April 2nd and has not heard anything. She says the state has already made changes to improve the infrastructure and accommodate the major influx of applications. Congress also provided funding to eliminate the usual one-week waiting period before laid-off workers are eligible for benefits. Even once you reach someone in the unemployment office, it's possible they will not have the answers to the questions you are asking. Pandemic Emergency Unemployment Compensation (PEUC) is a program that provides an extra 13 weeks of unemployment insurance after you have exhausted your regular benefits. Most calls are disconnected before being answered, making the situation especially frustrating. So why doesn’t the department pick an alternative system for connecting with claimants? The number of people processing claims has expanded steadily during the crisis but it’s not close to keeping up with demand. Unemployment numbers are skyrocketing across the region due to the COVID-19 pandemic but many Oregonians are hitting snags in their attempts to file … If your kids don’t require constant care, or you’re able to telework your normal number of hours with them at home, then you should answer “yes.” Currently attending school. Jon Husted. Note to readers: if you purchase something through one of our affiliate links we may earn a commission.

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